Removal of malware from MAC

•         If there is any malware found in your PC, you will get an alert showing the presence of malware and way to clean it manually.
•         Now do any of these things

  1. Click on Open Quartine manager.
  2. From the drop down list of menu items of Sophis, click on Open Quartine Manager.

•         Check if your computer is in locked state or not.

  1. In the bottom left of Quartine window, click on lock icon.
  2. Then you will be asked to enter username and password details. Enter the details, but it should be of administrator, click Ok.

•         Under Quartine manager, select the heading “Action available”, this will give you a list of all the threats found in a sorted way.
•         You have to select only those threats, which marked as “clean up”.
•         Click on the Clean up threat button which is at the bottom right side, threads which are to be clean up will be cleared from this process.
•         Now again click "Action available" column, it will again give a sorted list of items.
•         For this time, select those threats which are listed as “restart” then restart your Mac for clean up completion.
•         Now again click "Action available" column, it will again give a sorted list of items.
•         For this time, select those threats which are listed as “scan local drives”, select ‘Scan local drives ’ from the drop down list of Sophos, click on scan now button in scan window.
•         Click “Action available” and if you get “clean up manually”, now you have to create a custom scan.
•         Open Quartine manager and select the item labeled "cleaned up manually", note down their path and file name.
•         Open manual clean up window, give that path here which you have noted previously.
•         Select delete threat from the drop down menu option.
•         Click done.
•          You can scan once again to run the scan.

These steps will help you in getting “How to remove malware?”